As some of you may have noticed, SendHub was unavailable for 2 hours yesterday morning. This was on top of 4 hours of downtime last week. Embarrassing? Yes. Fixable? Hell yes. Downtime sucks, especially when the causes are outside of our immediate control. Not cool.
Yesterday morning, Heroku ran into some problems related to how they route requests to our application (which impacted many more sites than just us). I’ve already said being down isn’t cool, but what *is* cool is how our team handled this incident.Read More >